Privacy Policy

Last Updated: August 29, 2026

Zenith Trove (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, browse our products, or make a purchase (collectively, the “Site”).

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use the Site.

1. Information We Collect

a. Information You Provide to Us

• Account & Contact Information: Name, email address, phone number, shipping and billing address
• Order Information: Products purchased, order history, payment confirmation details
• Communications: Messages you send us via email, contact forms, WhatsApp, or phone, including customer support inquiries
• Reviews & Feedback: Product reviews, ratings, or testimonials you choose to submit

b. Information Collected Automatically

When you visit our Site, we may automatically collect:

• IP address, browser type, and device information
• Pages viewed, time spent on pages, and referring/exit URLs
• Approximate location (based on IP address)
• Cookies and similar tracking technologies (see Section 5 below)

c. Payment Information

Payment details (such as card numbers) are collected and processed directly by our third-party payment gateway providers. Zenith Trove does not store your complete payment card information on our servers.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including shipping and delivery
• Create and manage your account
• Respond to your inquiries and provide customer support (via email, phone, or WhatsApp)
• Send order confirmations, shipping updates, and transactional communications
• Send promotional emails or offers, where you have opted in (you may unsubscribe at any time)
• Improve our website, products, and overall customer experience
• Detect, prevent, and address fraud, security issues, or technical problems
• Comply with legal obligations and enforce our Terms & Conditions

3. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third parties who help us operate our business, such as payment processors, shipping and logistics partners, email service providers, and website hosting providers. These parties are only given access to the information necessary to perform their services.
• Legal Requirements: When required by law, regulation, court order, or governmental request, or to protect the rights, property, or safety of Zenith Trove, our customers, or others.
• Business Transfers: In connection with a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction, subject to confidentiality obligations.

We do not share your data with third parties for their own independent marketing purposes without your consent.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including for order history, legal compliance, dispute resolution, and enforcing our agreements. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

• Keep you signed in and remember your preferences (e.g., items in your cart)
• Understand how visitors use our Site, so we can improve it
• Deliver relevant advertising and measure the effectiveness of our marketing (if applicable)

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Site, such as cart or checkout features.

6. Third-Party Links and Services

Our Site may contain links to third-party websites, plugins, or services (such as social media platforms or payment gateways) that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes secure, encrypted checkout processes. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal or contractual retention requirements
• Opt out of receiving marketing communications at any time
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details in Section 12 below. We will respond to your request within a reasonable timeframe.

9. Children’s Privacy

Our Site and Products are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it promptly.

10. International Users

If you are accessing our Site from outside India, please be aware that your information may be transferred to, stored, and processed in India or other countries where our service providers operate. By using our Site, you consent to this transfer, storage, and processing.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

• Email: contant@zenithtrove.com
• Phone: +91 84601 71675
• WhatsApps: +91 84601 71675
• Address: Surat, Gujarat, India