Shipping Information

Last Updated: August 29, 2026

We know you’re excited to receive your Zenith Trove order. Here’s everything you need to know about how we pack, ship, and deliver your natural skin care products.

1. Shipping Locations

We currently ship to all serviceable pin codes across India” or list specific states/regions/countries you deliver to.

2. Order Processing Time

Once your order is placed, our team carefully packs your products to ensure they arrive safely.

• Orders are typically processed within 1–2 business days” of being placed
• Orders placed on weekends or public holidays will begin processing on the next business day
• During sale periods or high-demand times, processing may take slightly longer; we’ll keep you informed if this happens

3. Estimated Delivery Timeframes

These are estimated timeframes and not guaranteed delivery dates. Actual delivery times may vary due to courier schedules, weather conditions, regional restrictions, or other circumstances beyond our control.

4. Shipping Charges

We’re happy to offer free shipping on all orders, with no minimum purchase required. The shipping cost is already reflected in our product pricing, so what you see at checkout is what you pay — no surprise charges.
[Insert your actual shipping fee structure — e.g., “Free shipping on orders above ₹[amount]” or “A flat shipping fee of ₹[amount] applies to all orders.”] Any applicable shipping charges will always be clearly displayed at checkout before you complete your purchase.

5. Order Tracking

Once your order has been shipped, you will receive:

• A shipping confirmation via email and/or WhatsApp
• A tracking number and link to monitor your order’s journey in real time

You can also view your order status anytime by logging into your account on our Site.

6. Packaging

We take care to package every order securely to protect your products during transit, while being mindful of using minimal and, where possible, eco-conscious packaging materials.

7. Delivery Attempts

Our courier partners will generally attempt delivery up to 2–3 times” before returning the package to us as undelivered. Please ensure your shipping address and contact number are accurate at checkout to avoid delivery delays.

If you’re unavailable at the time of delivery, the courier may leave a delivery notice or attempt to contact you via phone to arrange re-delivery or pickup, depending on the courier’s process.

8. Undelivered or Returned Packages

If a package is returned to us due to an incorrect address, failed delivery attempts, or being unclaimed, please see our Cancel and Refund Policy for how these situations are handled, including re-shipment options and refund eligibility.

9. Delays Beyond Our Control

While we work with reliable courier partners to ensure timely delivery, occasional delays can occur due to factors outside our control, such as:

• Weather conditions or natural events
• Courier network disruptions
• Regional restrictions or local regulations
• National holidays or high-volume shipping periods (e.g., festive sales)

We appreciate your patience in these situations and will do our best to keep you updated.

10. Damaged Packages

If your package arrives visibly damaged, please avoid accepting it if possible, or note the damage with the courier at the time of delivery. Then contact us within 48 hours with photos of the damaged packaging and product. See our Refund and Returns Policy for how damaged items are handled.

11. International Shipping

If applicable, insert details on international shipping — customs duties, longer delivery windows, countries served, etc. If you do not currently ship internationally, you may remove this section or state: At this time, we only ship within India.

12. Changes to This Policy

We may update this Shipping Information page from time to time to reflect changes in our courier partnerships, delivery timelines, or service areas. The updated version will be posted here with a revised “Last Updated” date.

13. Contact Us

If you have any questions about shipping or the status of your order, please reach out:

• Email: contant@zenithtrove.com
• Phone: +91 84601 71675
• WhatsApps: +91 84601 71675
• Address: Surat, Gujarat, India